Did your computer crash and take your files with it? Did your hard drive start clicking and stop working? Did you delete something important by mistake? Take a breath. In most cases, your data is still there and we can get it back. We do computer data recovery for failed hard drives, dead SSDs, crashed computers, and deleted files. Free evaluation first. You only pay if we recover your data.
Computer data recovery is the process of getting your files back when they are lost, deleted, or stuck on a drive that stopped working. The files might be photos, work documents, tax records, music, videos, or a business database.
When a file gets deleted, it usually is not erased right away. The space it used is just marked as free. The actual data stays on the drive until something writes over it. Fast action gives the best chance of full recovery.
Fixing a computer means making the machine work again. Data recovery means getting your files back, even if the machine never turns on again. Sometimes we do both. But often people just want their photos and files back.
Data gets lost in many ways. We handle all the common ones and many rare ones.
You deleted a file or folder and emptied the recycle bin, then realized you needed it. If you act fast and stop using the drive, we can usually bring it back.
Your hard drive makes a clicking or grinding sound, or the computer cannot find it anymore. This is often a mechanical failure inside the drive.
The computer is dead, will not boot, or shows a blue screen. Your files may be perfectly fine. We can pull the drive and recover your data even when the computer itself is finished.
The drive shows up but says it needs to be formatted, or files will not open. This is often a software-level problem we can fix to get your data out.
A virus damaged your files, or ransomware locked them. We can often recover clean copies of your data.
You spilled liquid on a laptop, or dropped an external drive. Physical damage is harder, but recovery is often still possible.
A RAID is a group of drives that work together, common in business servers. When a RAID fails, recovery is complex. We handle RAID recovery too.
This is how we work, and it is the most important thing to know. Before you pay anything, we evaluate your drive for free and tell you what we can recover. You decide whether to go ahead based on a clear quote.
Losing your files is stressful. Many people worry about paying a lot of money and still getting nothing back. Our free evaluation removes that worry. We tell you the truth about your chances before you spend a dollar.
If we cannot recover your files, you do not pay the recovery fee. You only pay when we successfully get your data back. This is the same honest policy the best data recovery labs in the country use, and we match it.
Before you pay, we show you a list of the files we can recover. You know exactly what you are getting. No surprises.
Computers use two main types of drives, and they fail in different ways. Knowing which one you have helps explain the recovery process and cost.
A hard disk drive stores data on spinning metal platters, like a record player with a tiny arm. When an HDD fails, you often hear clicking, buzzing, or grinding. These mechanical failures sometimes need a special dust-free room to open the drive safely.
A solid state drive has no moving parts. It stores data on memory chips called NAND. SSDs are faster and tougher against drops, but they fail too. When an SSD dies, it is usually a controller chip problem or worn-out memory cells.
Most computers made before 2017 use a hard disk drive. Most newer laptops and many desktops use an SSD. You do not need to know which one you have before you bring it in. We figure that out during the free evaluation.
If you just lost important files, the single most important thing is to stop using that drive immediately. Every minute you keep using it lowers your chance of full recovery.
When a file is deleted, the data stays on the drive until something writes over it. If you keep using the drive, the computer may save new data right on top of your lost files. Once that happens, the old data is gone for good.
A clicking sound means the drive is failing mechanically. Every time you power it on, the damaged part can scratch the platters and destroy more data. If your drive clicks, power it off and leave it off until a pro can open it safely.
A dead computer does not mean dead files. In most crashes, the data on the drive is perfectly fine even though the computer will not start.
Your computer is the machine. Your data lives on the drive inside it. When the computer crashes from a bad power supply, a fried motherboard, or a software failure, the drive often still holds all your files safely.
We take the drive out of your dead computer, connect it to our recovery system, and copy your files off. Then we can give you the files on a new drive, a USB stick, or upload them to your cloud account.
Sometimes the same event that killed the computer also hurt the drive. We test the drive during the free evaluation and tell you honestly what we can recover.
We recover data from Apple computers too, including MacBook, iMac, and Mac mini. Mac recovery has a few extra challenges.
Some older Macs use a Fusion Drive, which combines a hard disk and a small SSD into one. Recovery from a failed Fusion Drive is more complex because the data is split across two drives.
Newer Macs with the T2 security chip or Apple Silicon (M1, M2, M3, M4) encrypt the drive by default. This protects your data, but recovery may need your password or account login. We explain what we need during the evaluation.
Whether you have an old Mac with a Fusion Drive or a new Mac with Apple Silicon, we know how to approach the recovery safely.
Sometimes, yes. Free recovery software can work for simple cases. But it has real limits, and using it wrong can make things worse.
If you just deleted a file or emptied the recycle bin, and the drive is healthy, free software like Recuva can sometimes bring the file back. This works best when you act fast and the drive has no physical problems.
Free software cannot fix a drive that clicks, will not spin up, or is physically broken. It cannot recover from severe corruption or a failed SSD controller. Installing recovery software on the same drive can write over your lost files.
For a simple deletion on a healthy drive, try free software first if you feel comfortable. For anything serious, a clicking drive, a dead computer, or files you cannot lose, bring it to a pro. The free evaluation costs you nothing.
Data recovery price depends on the type of failure. Every job starts with a free evaluation and a clear quote.
| Recovery Type | What It Covers | Price Range |
|---|---|---|
| Free evaluation | Diagnose the drive, list recoverable files | $0 |
| Logical recovery | Deleted files, corruption, formatting, healthy drive | $99 to $249 |
| Crashed computer file rescue | Pull drive from dead computer, copy files | $99 to $199 |
| SSD recovery | Controller or NAND-level failure | $149 to $399 |
| Physical HDD recovery | Clicking, head crash, motor failure | $249 to $699 |
| Severe physical (cleanroom partner) | Opened drive, platter damage | Quoted after evaluation |
| RAID recovery | Multi-drive array rebuild | Quoted after evaluation |
Remember: no data means no charge on the recovery fee. You see the price and the recoverable file list before you decide.
Logical recovery is software work on a drive that still functions. Physical recovery means the drive hardware is damaged, which can require opening the drive in a special clean environment and using donor parts. More work and more equipment means a higher price.
You can mail your drive to a big national recovery lab, use a chain store, or bring it to us. Here is an honest comparison.
We handle most logical recovery, crashed computer rescue, and many physical cases in-house. We are honest when a severe physical case needs a cleanroom, and we work with a trusted partner lab for those rare jobs.
We diagnose your drive and find out what can be recovered. This costs you nothing.
We show you the recoverable files and give you a flat price before any paid work starts.
Nothing happens until you say yes to the quote.
We use the right tools for your drive type, HDD, SSD, or RAID, and we never risk your data with guesswork.
For severe physical damage, we use a trusted cleanroom lab and tell you the cost first.
A new drive, a USB stick, or your cloud account, your choice.
You check that your important files are all there before you take them home.
If we cannot recover your data, you do not pay the recovery fee.
Usually same day or next day.
1 to 3 days.
1 to 2 days.
2 to 5 days.
3 to 7 days.
1 to 2 weeks, quoted after evaluation.
We tell you the time estimate at the free evaluation. Rush service is available for urgent business needs.
Everything you need to know before bringing your drive in. Still have questions? Call (703) 594-9339 any day.
Do not give up on your lost files. In most cases, your data is still there and we can recover it. We do computer data recovery for failed hard drives, dead SSDs, crashed computers, deleted files, and more. Free evaluation first. No data means no charge. Trusted by 443+ reviewers since 2013.
