- Sterling, VA · Board-level work in house
Game Console Repair Sterling VA - PS5, Xbox and Nintendo Switch
PC Mobile is an independent repair shop at 45665 W Church Rd, Ste 102, open here since 2013. We handle walk-in game console repair in Sterling, VA, and the board work stays on our own bench instead of going to a mail-in depot.
The diagnostic and the quote are free. We start only once you say yes to the price.
PlayStation
PS5 and PS4. HDMI ports, disc drives, fans and dead consoles.
PlayStation repair detailsNintendo Switch
Cracked screens, worn USB-C ports and Joy-Con drift on all three models.
Switch repair detailsControllers
DualSense, Xbox Wireless, Elite Series 2 and Joy-Con. Drift and dead buttons.
Controller repair detailsGame Console Repair in Sterling, VA Prices and Turnaround Times
| Repair | Consoles | Starting price | Usual time |
|---|---|---|---|
| HDMI port replacement | PS5, PS4, Xbox Series X and S, Xbox One | From $129 | 2 to 4 days |
| Disc drive repair or replacement | PS5, PS4, Xbox Series X, Xbox One | From $89 | 2 to 4 days |
| Thermal service, fan clean and new paste | All consoles | From $89 | 1 to 2 days |
| Screen replacement | Switch, Switch OLED, Switch Lite | From $109 | 1 to 2 days |
| USB-C charging port replacement | Switch, Switch OLED, Switch Lite | From $89 | 1 to 2 days |
| Joy‑Con stick module (drift) | Nintendo Switch | From $39 per Joy‑Con | Same day or next day |
| Controller repair | DualSense, Xbox Wireless, Elite Series 2 | From $39 | Same day or next day |
| Power fault diagnosis and repair | All consoles | Free check, repair from $99 | 2 to 4 days |
Starting prices for console repair at 45665 W Church Rd, Ste 102, Sterling, VA 20164. Older models sit near the bottom of each range. Bring a written quote from another shop in Sterling, Ashburn or Herndon and we will match it.
Bring a written quote for the same repair from another shop in Sterling, Ashburn or Herndon and we will match it. For the technical side of each job, read how our console repair process works.
PlayStation Repair in Sterling, VA - PS5 and PS4 on Our Bench
PlayStation repair in Sterling, VA is mostly three faults, and all three are fixable. A PS5 that powers on with no picture is almost always a damaged HDMI port. One that grinds or refuses discs has a disc drive fault. One that shuts down mid-game is running too hot.
PS5 Repair in Sterling, VA: What We See Most
PS5 repair in Sterling, VA is mostly wear now, because PS5 owners are well past the one-year warranty, so these are wear failures. Dust and dried thermal compound cause the shutdowns. Moving the console with the cable still plugged in cracks the HDMI solder joints. PS4 work is steady too, mostly HDMI and disc drives.
PS5 Repair in Sterling, VA: What We See Most
PS5 repair in Sterling, VA is mostly wear now, because PS5 owners are well past the one-year warranty, so these are wear failures. Dust and dried thermal compound cause the shutdowns. Moving the console with the cable still plugged in cracks the HDMI solder joints. PS4 work is steady too, mostly HDMI and disc drives.
Xbox Repair in Sterling, VA - Series X, Series S and Xbox One
Xbox repair in Sterling, VA follows the same pattern as PlayStation, with one difference: the Series S has no disc drive at all, so a disc complaint on a Series S is always something else. Xbox repair in Sterling, VA on the Series X and Xbox One family means HDMI ports, service disc drives, clean fans and replace thermal paste, and diagnose consoles that will not power on.
Nintendo Switch Repair in Sterling, VA - Screens, Ports and Joy-Con Drift
Nintendo Switch repair in Sterling, VA is usually a cracked screen or a USB-C port that has stopped charging. Both are common, because the Switch travels in bags and gets docked and undocked every day. We fit the correct panel for your model, since the OLED display costs more than the original LCD.
Joy-Con drift is the third Nintendo Switch repair in Sterling, VA we see, and here is the honest advice. Nintendo repairs stick drift at no charge for consoles bought in North America, even outside the warranty period, so try that first (Nintendo published policy). The trade-off is the mail-in wait. If you need it working this week, we replace the stick module from $39.
HDMI Port Repair in Sterling, VA - When the TV Says No Signal
HDMI port repair in Sterling, VA is a micro-soldering job, not a plug-in part. The port is soldered flat onto the console motherboard, so HDMI port repair in Sterling, VA means removing the damaged one under magnification, clean the pads and solder a new port in place. Then we test video at several resolutions before you collect it.
Check the easy things first. Try a second HDMI cable and a second TV input. If there is still no picture but you can hear the fan, the port is the likely cause. Ours starts at $129, and you get the firm figure after the free diagnostic.
Dropping Off a Console and How Long You Are Without It
Game console repair in Sterling, VA starts at our counter. Bring the console and its power cable. You do not need games, controllers or HDMI cables unless you think one of those is the fault. If the job needs bench time we take your number and call with a price.
Plan on 2 to 4 days for most console work. Board work has to cool, set and then be load-tested before we hand it back, and rushing that step is how a repair comes back a month later. Controllers and Joy-Cons are quicker, usually same day or the next day.
If your console is wet, bring it in the same day and leave it switched off. Corrosion starts on the board within hours. Liquid damaged consoles are not covered by our 30-day warranty, and we cannot promise every wet console is recoverable.
What Mailing It to Sony, Microsoft or Nintendo Costs You
The main cost of manufacturer service is time, not money. Big-box counters do not repair consoles on site either, so that drop-off becomes a manufacturer shipment as well. An independent shop is normally well below a manufacturer repair once shipping and wait time are counted, which is where our starting prices sit.
Replacing the console is the other option. A current-generation console costs several hundred dollars to replace, so a repair usually costs a fraction of that and keeps your saves and installed games. If a console is not worth fixing, we tell you.
Why Sterling Gamers Bring Consoles to W Church Rd
Most shops in this area do not advertise game console repair in Sterling, VA at all. Consoles need micro-soldering, and a shop without that bench has to send the job away. We bought the tools and kept the work in house, which is why a PS5 HDMI port is repaired at 45665 W Church Rd rather than shipped out of state.
The person who quotes your console is usually the person who repairs it, so nothing is lost between a call center and a bench. One counter also means one trip: a console, a cracked phone and a slow laptop can be dropped off together, alongside our phone repair and computer repair work. We have been at the same Sterling address since 2013.
Visit Our Shop
- Address : 45665 W Church Rd, Sterling, VA 20164
- Phone : (703) 594-9339
- Mon–Fri: 10AM to 6PM
- Saturday: 10AM to 5PM
- Sunday: Closed
- Drop-offs : Any opening hour, no appointment
Finding Us From Cascades, Ashburn and Herndon
Our shop is at 45665 W Church Rd, Ste 102, Sterling, VA 20164, in Sterling Park, minutes from Route 7 and Route 28. From Route 7, exit at Cascades Parkway or Sterling Boulevard. From Route 28, take the Church Road exit.
| Coming from | Usual drive | Best route |
|---|---|---|
| Sterling Park and Sugarland Run | About 2 minutes | Local roads |
| Cascades | About 2 minutes | Cascades Parkway |
| Potomac Falls | About 5 minutes | Route 7 east |
| Ashburn | About 10 minutes | Route 7 east |
| Herndon | About 12 minutes | Route 28 north |
| Dulles and South Riding | 15 to 20 minutes | Route 28 north |
Usual driving times to our Sterling shop. Traffic on Route 7 and Route 28 can add to these at peak hours. We take computers from Sterling, Cascades, Sugarland Run, Potomac Falls, Ashburn, Herndon, Dulles, South Riding and the rest of Loudoun County, VA. Every repair is done here. See the full service list on our Sterling location page.
We take console drop-offs from Sterling, Cascades, Sugarland Run, Potomac Falls, Ashburn, Herndon, Dulles, South Riding and the rest of Loudoun County. For everything else we fix locally, see our Sterling shop overview.
Reviews From Sterling Customers
Every Google review below came from someone who walked into the shop on W Church Rd. If we have fixed a console for you, a review helps your neighbors find us.
Common Questions About Console Repair in Sterling
How much does it cost to fix a game console in Sterling, VA?
Starting prices run from $39 for a controller, from $89 for a disc drive or thermal service, from $109 for a Switch screen and from $129 for an HDMI port. The final price depends on your console and the damage, so you get a firm figure after the free diagnostic.
How long does a console repair take at your Sterling shop?
Most console repairs take 2 to 4 days. Board-level work such as an HDMI port has to be soldered, cooled and then load-tested before we hand it back. Controller and Joy-Con repairs are usually finished the same day or the next day.
My PS5 has no picture on the TV. Can you fix it?
In most cases yes, and a damaged HDMI port is the usual cause. First try a different HDMI cable and a different TV input. If the console still shows no signal, bring it in and the free diagnostic will confirm whether the port or something else on the board has failed.
Do you fix Joy-Con drift, or should I send it to Nintendo?
Both work, so it depends on your timing. Nintendo repairs stick drift at no charge for consoles bought in North America, even out of warranty, but you post the Joy-Con away and wait (Nintendo published policy). We replace the stick module from $39, usually same day or next day.
Which Nintendo Switch models do you repair?
We repair the original Nintendo Switch, the Switch OLED and the Switch Lite, and we fit the correct panel type for your model. If you have a newer model, bring it in and the check is still free. We will tell you straight away if we cannot source the part for it.
Do I need an appointment to drop off a console?
No. Walk in during opening hours and bring the console with its power cable. We are open Monday to Friday 10AM to 6PM and Saturday 10AM to 5PM, and closed on Sunday. Calling (703) 594-9339 first only helps us confirm the part is on the shelf.
Do you work on business computers as well as home computers?
More answers are on our FAQ page. If you want to check the symptoms yourself first, iFixit publishes free PlayStation 5 troubleshooting guides.